Online Store FAQ


What are the delivery charges for orders from the Online Shop?

f you choose COD (cash on delivery), the delivery charges will be 14 DHS. You will get free shipping for orders over 3000. You can see the shipping fees on the checkout process before the payment is made.

How long will delivery take?

When you place your order at DAN mobiles, you will get your order summary/Invoice. We will take 1-2 working days to deliver your order to your doorstep.

How secure is shopping in the Online Shop? Is my data protected?

At DAN mobiles, our top priority is our customers’ data security and protection. When you shop at our store, we make sure that your personal information and your card details are protected and are not intruded on in any way.


Which payment methods are accepted in the Online Shop?

At DAN mobiles, we have made payment very easy for our customers.

You can use cash on delivery.
You can get your favorite item in 4 easy monthly installments.
You can also use your debit card for online transactions.

What exactly happens after ordering?

When you place an order on our platform, you log in to your account and go through the ordering process. After the order is ready, you will receive an order summary in your email. The order summary will also be stored in your account. As soon as your order is ready to dispatch, you will get notified on the phone number you have given and also on the email provided.

Do I receive an invoice for my order?

When you place an order, your request goes to order processing. After the order is ready, you will receive an order summary in your email. Order summary and invoice will also be stored in your account.


Can I cancel my order?

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product.

Can I return a product?

If you want to return a product, please contact us.