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    Frequently Asked Questions

    Please read our FAQ before sending us a message.

    What are the delivery charges for orders from the Online Shop?

    If you choose COD (cash on delivery), the delivery charges will be 14 DHS. You will get free shipping for the order over 3000. You can see the shipping fees on the checkout process before the payment is made.

    Which payment methods are accepted in the Online Shop?

    At DAN mobiles, we have made payment very easy for our customers.

    1. You can use cash on delivery.
    2. You can get your favourite item on 4 easy monthly instalments.
    3. You can also use your debit card for online transaction. 
    How long will delivery take?

    When you place your order at DAN mobiles, you will get your order summary/Invoice. We will take 1-2 days to deliver your order at your doorstep.

    How secure is shopping in the Online Shop? Is my data protected?

    At DAN mobiles, our top priority is our customers’ data security and protection. When you shop at our store, we make sure that the personal information and you card details are protected and is not intruded by anyway. 

    What exactly happens after ordering?

    When you place order at our platform, you login to your account and go through the ordering process. After the order is ready, you will receive order summary to your email. Order summary will also be stored to your account.As soon as your order is ready to dispatch, you will get notified on the phone number you have given and also on the email provided. 

    Do I receive an invoice for my order?

    When you place an order, your request goes to order processing. After the order is ready, you will receive order summary to your email. Order summary and invoice will also be stored to your account.